Wiregrass Counseling
Shabana M. Churruca, LMHC, CAP
FAQs
Why do I need therapy or counseling?
Therapy or counseling is helpful in many ways. Some people seek self-exploration, personal growth or need to adjust to unexpected changes in their lives. Therapy can help when coping skills are challenged by guilt, self doubt, anxiety or depression. Therapy provides support, improves problem-solving skills and enhances coping for issues such as depression, anxiety, low self esteem, relationship conflict, childhood issues, grief resolution, spirituality concerns, stress management and addictive patterns. People seeking psychotherapy are willing to take honest responsibility for their actions while working towards self-change and creating awareness.
How do I make an appointment?
Please call 813.777.3872 to set your appointment.
How long is a counseling session?
Generally, sessions are 50 minutes long and will be scheduled on the hour or half hour.
How do I contact my therapist between appointments?
Phone calls will be returned by the end of the day or you can submit an email.
What methods of payment are accepted?
Cash, check or credit cards are acceptable forms of payment upon receipt of services.
What is your cancellation policy?
If you are absent from your scheduled appointment and have not provided notice 24 hours in advance, you may be subject to a $50 "no-show" fee.
What does confidentiality mean?
It means that your protected health information will not be shared accept with your approval. There are exceptions to this and they are (a) when there is danger to yourself or others; (b) when there is suspected abuse or neglect of a child, elder or disabled person; (c) and in certain legal and emergency situations.
How does insurance work?
Check with your insurance carrier and confirm mental health coverage. Here are some important questions:
- What are my mental health benefits?
- What is the coverage amount per counseling/therapy session?
- How many therapy sessions are covered?
- Do I have coverage for an out-of-network provider?
- Do I need a referral from my primary care physician?